If you need psychological support you can contact the centre for psychological support of the city Oldenburg (Donnerschweer Str. 43, Tel.: 0441-2353500) or when you have a residence permit you can ask at your health insurance company.
Also in this case you should clarify with the „Amt für Zuwanderung und Integration“ (Office for Immigration and Integration) or with your health insurance company if the treatment costs will be paid for.
In a pharmacy you can get medicine and medical products. For some medications you need a prescription from a doctor so you can buy them in the pharmacy. Other medications you can get without a prescription (the doctor or the pharmacist can help with that).
If you are an asylum seeker you need an health insurance voucher from the „Amt für Zuwanderung und Integration“ (Office for Immigration and Integration), with this voucher you can go to a doctor. The doctor will write a prescription, with this you can go to the pharmacy and get the medications.
If you have a residence permit you can go to the doctor with your health insurance card. The doctor will write a prescription that you can take to the pharmacy.
Cosmetical products also can be bought in the pharmacy. These you can get without a prescription and you have to pay them yourself.
Sozialdienst Katholischer Frauen (SKF), Peterstraße 22-26, Telefon: 0441 / 25024
Caritas-Verband, Peterstr. 39, Tel.: 0441-925450
Pro Familia, Rosenstraße 44, Tel.: 0441-88095
Family counselling office Arbeiterwohlfahrt, Cloppenburger Str. 65, Tel.: 0441-973770
All health insurance companies
You have the possibility to give birth to your child in a hospital (hospitals see question 29) or to have a home birth. Contact persons for this are the different midwife practices in Oldenburg. Ask your gynecologist!The first person to contact is your gynecologist.
Furthermore the following places offer advice:
Caritas-Verband, Peterstr. 39, Tel.: 0441-925450
Pro Familia, Bahnhofsplatz 10, Tel.: 0441-88095
Family counselling office Arbeiterwohlfahrt, Cloppenburger Str. 65, Tel.: 0441-973770
All health insurance companies
You have the possibility to give birth to your child in a hospital (hospitals see question 29) or to have a home birth. Contact persons for this are the different midwife practices in Oldenburg. Ask your gynecologist!
If you have been granted recognition status or have a job and want to become a member of a health insurance fund, contact a health insurance fund with your ID card and, if applicable, your employment contract.
As soon as you have a residence permit and receive benefits from the Job Center or have a job, you must become a member of a health insurance fund so that the costs for necessary examinations by doctors are paid by them. You will pay a monthly fee which will be withdrawn from your salary/social benefits – then the health insurance company is paying for the necessary examinations.
For that you will get an electronic card that you always have to carry with you when you go to a doctor or a hospital. Only in this case the health insurance company will pay the treatment costs.
If you or a relative have permanent physical, psychological or mental limitations and need aids for this, you can contact the Office for Participation and Social Affairs („Amt für Teilhabe und Soziales“) (Pferdemarkt 14, *Tel: 0441-235 23 05).
During the daytime you can visit a general doctor, as stated above.
In the evenings, at night or at the weekend, however, there is only an emergency medical practice for absolute emergencies (Auguststr. 16, Tel.: 0441-75053) or you can visit a hospital:
You should bring the most important data of your medical history to your doctor’s appointment: Information regarding former illnesses, operations, accidents, vaccinations and so on. If need be you should write the information down for your doctor. All results/reports you are getting from your doctor should be kept.
Persons who can obtain a residence permit according to §24 AufentG are entitled to medical assistance within the framework of the Asylum Seekers’ Benefits Act.
If you are an asylum seeker you need a health insurance voucher to visit a doctor. ou can get this from the Central Refugee Management Service, which also pays your benefits under the Asylum Seekers’ Benefits Act. If you already have a working permit you can use your health insurance card that you get when you become a policy holder at a health insurance company (see question 32).
No matter which illness you have you should first visit a general doctor. If it is necessary the general doctor will give you a referral to a specialist
Before you are making examinations at the doctor you should always ask the „Amt für Teilhabe und Soziales“ or your insurance company if the costs will be covered by them.
100 first Questions – Health
38. Who is my contact person for psychological support?
If you need psychological support you can contact the centre for psychological support of the city Oldenburg (Donnerschweer Str. 43, Tel.: 0441-2353500) or when you have a residence permit you can ask at your health insurance company.
Also in this case you should clarify with the „Amt für Zuwanderung und Integration“ (Office for Immigration and Integration) or with your health insurance company if the treatment costs will be paid for.
37. How can I find a pharmacy?
You can find pharmacies in all city districts at different locations, they can be recognized by this sign:
36. What is a pharmacy?
In a pharmacy you can get medicine and medical products. For some medications you need a prescription from a doctor so you can buy them in the pharmacy. Other medications you can get without a prescription (the doctor or the pharmacist can help with that).
If you are an asylum seeker you need an health insurance voucher from the „Amt für Zuwanderung und Integration“ (Office for Immigration and Integration), with this voucher you can go to a doctor. The doctor will write a prescription, with this you can go to the pharmacy and get the medications.
If you have a residence permit you can go to the doctor with your health insurance card. The doctor will write a prescription that you can take to the pharmacy.
Cosmetical products also can be bought in the pharmacy. These you can get without a prescription and you have to pay them yourself.
35. Who is my contact person for questions regarding pregnancy and giving birth?
The first person to contact is your gynecologist.
Furthermore the following places offer advice:
You have the possibility to give birth to your child in a hospital (hospitals see question 29) or to have a home birth. Contact persons for this are the different midwife practices in Oldenburg. Ask your gynecologist!The first person to contact is your gynecologist.
Furthermore the following places offer advice:
You have the possibility to give birth to your child in a hospital (hospitals see question 29) or to have a home birth. Contact persons for this are the different midwife practices in Oldenburg. Ask your gynecologist!
34. Which documents do I need to be insured in a health insurance company?
If you have been granted recognition status or have a job and want to become a member of a health insurance fund, contact a health insurance fund with your ID card and, if applicable, your employment contract.
33. How can I find a health insurance company?
32. For what do I need an insurance company?
As soon as you have a residence permit and receive benefits from the Job Center or have a job, you must become a member of a health insurance fund so that the costs for necessary examinations by doctors are paid by them. You will pay a monthly fee which will be withdrawn from your salary/social benefits – then the health insurance company is paying for the necessary examinations.
For that you will get an electronic card that you always have to carry with you when you go to a doctor or a hospital. Only in this case the health insurance company will pay the treatment costs.
31. Who is the contact person for people with disabilities?
If you or a relative have permanent physical, psychological or mental limitations and need aids for this, you can contact the Office for Participation and Social Affairs („Amt für Teilhabe und Soziales“) (Pferdemarkt 14, *Tel: 0441-235 23 05).
30. What should I do in case of a medical emergency?
In case of emergencies you can call the following numbers, all services are free of charge:
Or in the internet at: www.apotheken.de or www.ganz-oldenburg.de
29. What should I do when I need medical care?
During the daytime you can visit a general doctor, as stated above.
In the evenings, at night or at the weekend, however, there is only an emergency medical practice for absolute emergencies (Auguststr. 16, Tel.: 0441-75053) or you can visit a hospital:
28. Which documents do I need for receiving medical care?
You should bring the most important data of your medical history to your doctor’s appointment: Information regarding former illnesses, operations, accidents, vaccinations and so on. If need be you should write the information down for your doctor. All results/reports you are getting from your doctor should be kept.
27. How can I find a doctor?
A list of doctors you can find at www.ganz-oldenburg.de.
You can look for a doctor that is speaking your language at www.arztauskunft-niedersachsen.de.
26. What should I do when I need to see a doctor?
Persons who can obtain a residence permit according to §24 AufentG are entitled to medical assistance within the framework of the Asylum Seekers’ Benefits Act.
If you are an asylum seeker you need a health insurance voucher to visit a doctor. ou can get this from the Central Refugee Management Service, which also pays your benefits under the Asylum Seekers’ Benefits Act. If you already have a working permit you can use your health insurance card that you get when you become a policy holder at a health insurance company (see question 32).
No matter which illness you have you should first visit a general doctor. If it is necessary the general doctor will give you a referral to a specialist
Before you are making examinations at the doctor you should always ask the „Amt für Teilhabe und Soziales“ or your insurance company if the costs will be covered by them.
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